chkusr.exe generates "the user has not been granted the requested logon type at this machine"

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Article ID: 194417

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent CA Workload Automation AE

Issue/Introduction

chkusr.exe generates below error message:

"the user has not been granted the requested logon type at this machine" 

 

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

 

Resolution

The user used on the credential tab should be given the "allow logon locally" and "logon as a batch" privileges under "Local Policies" as this is domain account.

Additional Information

This error reported when a domain account was used under Credential tab for validation.