DX SaaS - Metric View - Disabled node feature is not working as expected

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Article ID: 194349

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

With the latest DX SaaS release, if an agent is down for a specific period of time, you can go back and view the details in Metric view by picking up a filter for a specific day and time. This feature is not working in below scenarios:



Cause

Per APM  Product  Management and Dev:

A disconnected Agent won't show if the Agent was connected and disconnected completely within the historical time window, meaning time-window-begin-time < agent-connect-time < agent-disconnect-time < time-window-end-time

Environment

Release : DX SAAS 20.4

 

Resolution

By moving the timeline to a past time interval and viewing an agent connected at that time, you can now view the corresponding metrics in the map contextual view.

 

These are new, changed, and deprecated features in DX APM 20.4