"Status failed" for jmeter4-agent and jmeter2-agent services

Products

• CA App Synthetic Monitor
• DX Application Performance Management

Issue/Introduction

After running "monit summary" there are two services (jmeter4-agent and jmeter2-agent) with "Status failed" and the problem persists after restarting them several times:

 

Environment

Any

Cause

This particular issue was coming for the fact that the jmeter docker images could not be recreated due to the /tmp folder (needed for sanity checks) had the noexec flag applied and therefore preventing the installation.

 

Resolution

 

This can be addressed by remounting the /tmp directory without noexec flag and recreating the jmeter docker images in the OPMS machine. In order to do so, please run below commands:

mount /tmp -o remount,exec

/opt/asm/smartpop/bin/docker-compose -f /etc/asm/asm-smartpop-jmeter4-agent.yml up -d --scale jmeter4-agent=4 --force-recreate --remove-orphans