Queue stopped after ZDU from 11.X to 12.X

Article Id: 194281

Status: Published

Updated On: 02-07-2020 09:29

Products:

CA Automic Workload Automation - Automation Engine

Issue/Introduction:

It may happen that, when trying to upgrade from 11.2 to 12.X, an issue occur with the PWP.
If the PWP switches during the ZDU, the new PWP may face locks on the DB, hence causing the Queues to remain "stopped" (no jobs running).

Cause:

Error during the ZDU.

Environment:

Release : 11.2

Component : AUTOMATION ENGINE

Resolution:

Upgrade to 12.X (12.3.3 being the latest release avaialble)