Puppet 3 is required for the OPMS installation, version '5.5.12' found.”
Article ID: 194261
Updated On:
Products
CA App Synthetic Monitor
DX Application Performance Management
Issue/Introduction
While trying to upgrade to ASM 10.4, getting this error:
“Puppet 3 is required for the OPMS installation, version '5.5.12' found.”
Environment
Release : 10.0
Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)
Cause
The installation overwrites the puppet version and installs the version 5.
Resolution
It looks like a recent Red Hat patch may have installed version 5.5.12 on this server.
Additional Information
This is a known issue, please refer the below KB and see.
ASM OPMS 10.4 upgrade failed, cannot install puppet
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