SPC-OCC-10746: The operation failed. SPC-NCM-20007: Capture Running Script Returned Error [245]: Insufficient privileges

Products

• CA Spectrum

Issue/Introduction

We are using the OOB script from Cisco NX OS to Cisco IOS - SSH Capable NCM device family. We are receiving an error message on NCM when we try get the config:

SPC-OCC-10746: The operation failed. SPC-NCM-20007: Capture Running Script Returned Error [245]:  Insufficient privileges: 

 

The following message is displayed when the OOB script is copied into a text file and manually launched with the following syntax:

$ perl cisco.pl 10.0.0.1 username password enablepasswd 3 3 &> output.txt

 

Ensure that the device user has
  sufficient privileges to disable paging and view the config

Environment

Release : 10.4.1

Component : Spectrum Applications

Resolution

The "%" character was causing the issue. After removed it, the NCM successfully captured the Cisco device's configuration.