SPC-OCC-10746: The operation failed. SPC-NCM-20007: Capture Running Script Returned Error [245]:  Insufficient privileges

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Article ID: 194204

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Updated On:

Products

CA Spectrum

Issue/Introduction


We are using the OOB script from Cisco NX OS to Cisco IOS - SSH Capable NCM device family. We are receiving an error message on NCM when we try get the config:
SPC-OCC-10746: The operation failed. SPC-NCM-20007: Capture Running Script Returned Error [245]:  Insufficient privileges: 
 
The following message is displayed when the OOB script is copied into a text file and manually launched with the following syntax:
$ perl cisco.pl 10.0.0.1 username password enablepasswd 3 3 &> output.txt
 
Ensure that the device user has
  sufficient privileges to disable paging and view the config

Environment

Release : 10.4.1

Component : Spectrum Applications

Resolution

The "%" character was causing the issue. After removed it, the NCM successfully captured the Cisco device's configuration.

Attachments