Release : All Supported Releases
Component : CA PPM SAAS APPLICATION
The below two requirements are needed for a resource to be able to hard book a user by default:
1. Set the Default value for Booking Status to Hard on Team object:
2. User also needs to have Resource - Hard Book Access to the resource they are adding to the team.
See KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM