oi_connector probe not validating tenant id

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Article ID: 194123

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

One of the steps to integrate UIM with DX OI with oi_connector is to enter the tenant id and validate it (Actions : Verify Tenant ID)

When clicking on "Verify Tenant ID" in the oi_connector configuration it always fails with this message:

Failure

Tenant is Unavailable.:404

Same result when using the tenant name or the tenant id

Cause

The Validate Tenant ID functionality is not available on SAAS DX OI.

Environment

Release : 9.2.0

Component : CA DOI OI CONNECTOR

UIM on-premise 9.2
DX OI SaaS
oi_connector probe 1.32


Resolution

For the integration with DX OI in SaaS this step of verifying the tenant id in the oi_connector is not required.

In order to validate the tenant, ElasticSearch url would need to be available but, for security reasons, this is no longer exposed in SAAS DX OI, therefore so this functionality cannot be supported now.

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