SAP Manager info "No job found in memory for key" in universe.log

Products

• CA Automic Dollar Universe

Issue/Introduction

We have a lot of the following messages sent from the SAP manager and logged in the global log universe.log file.

These messages seem to be for information and apparently do not have any effect on jobs:

| 2020-06-18 16:06:08 |INFO |X|SAP|pid=3872.2020| uxsap_find_jobs_alljnl    | No job found in memory for key [1/COMPANY/X/NODE/1876324/NODE]
| 2020-06-18 16:06:08 |INFO |X|SAP|pid=3872.3268| uxsap_find_jobs_alljnl    | No job found in memory for key [1/COMPANY/X/NODE/1876325/NODE]
| 2020-06-18 16:21:40 |INFO |X|SAP|pid=3872.8788| uxsap_find_jobs_alljnl    | No job found in memory for key [1/COMPANY/X/NODE/1876689/NODE]
| 2020-06-18 16:23:47 |INFO |X|SAP|pid=3872.4304| uxsap_find_jobs_alljnl    | No job found in memory for key [1/COMPANY/X/NODE/1876772/NODE]
| 2020-06-18 16:23:47 |INFO |X|SAP|pid=3872.6684| uxsap_find_jobs_alljnl    | No job found in memory for key [1/COMPANY/X/NODE/1876773/NODE]

However we would like to know the reason why these messages are reported.

Environment

Release : 6.X and 7.x

Component : DOLLAR UNIVERSE

Sub-Component: Manager for SAP

Resolution

The reported messages are related to re-synchronization of the journal used by the SAP manager (uxsapjnl.dta), some jobs have been purged and some others try to request information about those jobs.

These messages do not correspond to a major issue and can be ignored.


To get more information about these messages, you can

increase node settings - logging

main log level set to: 0,SAPMGR,JNL,SYNC

then save and close and retrieve the universe.log and the folder data/data_sap when it occurs.