Error "Cannot set the correct ownership on /home/dsa for dsa" on EEM installation

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Article ID: 194051

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Updated On:

Products

CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation AE

Issue/Introduction

When we try to install common components EEM, we get the following messages in the "eiam-install.log" file:


28 Jun 2020 14:03:01 INFO  InstallCADirectoryAction - # Location parameters
28 Jun 2020 14:03:01 INFO  InstallCADirectoryAction - ETDIRHOME=/opt/CA/SharedComponents/CADirectory
28 Jun 2020 14:03:01 INFO  InstallCADirectoryAction - DXHOME=
28 Jun 2020 14:03:02 INFO  InstallCADirectoryAction - chown: changing ownership of ‘/home/dsa’: Operation not permitted

 Cannot set the correct ownership on /home/dsa for dsa


 Please check that the dsa user is a part of the appropriate users group.


28 Jun 2020 14:03:02 INFO  InstallCADirectoryAction - CA Directory installation returned 1


Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

The encountered problem was related to the "dsa" user not having a home directory.

Resolved by updating dsa user to have a home directory.