Error "Cannot set the correct ownership on /home/dsa for dsa" on EEM installation

Products

• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation AE

Issue/Introduction

When we try to install common components EEM, we get the following messages in the "eiam-install.log" file:

28 Jun 2020 14:03:01 INFO  InstallCADirectoryAction - # Location parameters
28 Jun 2020 14:03:01 INFO  InstallCADirectoryAction - ETDIRHOME=/opt/CA/SharedComponents/CADirectory
28 Jun 2020 14:03:01 INFO  InstallCADirectoryAction - DXHOME=
28 Jun 2020 14:03:02 INFO  InstallCADirectoryAction - chown: changing ownership of ‘/home/dsa’: Operation not permitted

 Cannot set the correct ownership on /home/dsa for dsa

 Please check that the dsa user is a part of the appropriate users group.


28 Jun 2020 14:03:02 INFO  InstallCADirectoryAction - CA Directory installation returned 1

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

The encountered problem was related to the "dsa" user not having a home directory.

Resolved by updating dsa user to have a home directory.