Clarity PPM: Email Not Received When Forgot Password Information Is Entered
Article ID: 194038
Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
The Forgot Password email is not being sent to users.
Cause
One or more of the following are not provided correctly by the affected user:
1. Username
2. Email is incorrect
Resolution
The reset uses the Clarity username to send the link to the associated email.
Feedback
Yes
No
Powered by
