HCL PwP Deployment in Existing Data Center

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Article ID: 193980

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How do I request an HCL PwP deployment for my Clarity SaaS environment in the existing data center?

Environment

Release : All Supported Releases

Component : CA PPM SAAS APPLICATION

Resolution

Please open a case with Broadcom support, providing the below information:

  • Environment URL (Mandatory):
  • Approval for downtime (from PSC):
  • Preferred Scheduled activity information (date & time):

Requirements:

  • Requests will require 48 hours advanced notice prior to the proposed scheduled date.

The following to be provided by HCL: 

  • PWP Files (Mandatory): 
  • PwP Deployment Document (Mandatory):

Additional Information

For PwP deployment requests in GCP, see HCL PwP Deployment in GCP