ASM - Non Admin user cannot add Alert Contact

Products

• CA App Synthetic Monitor
• DX Application Performance Management

Issue/Introduction

Have created a role that has full access to Contacts. However when a user is trying to add a contact, the user gets a message "Insufficient permission for this folder". 

 

Environment

Release : 10.4

 

Resolution

Make sure the Alert contacts, and users are configured correctly.

Please refer the guide:

Assign User to Alert Contact

Create alert contacts, organize your contacts in folders and groups, and assign users and roles access to these folders.