Spectrum installation failing after a previously aborted or failed install.

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Article ID: 193909

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

After an aborted or failed install of Spectrum, when rerunning the install after making corrections for the aborted or failed install, the re-install fails.

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Resolution

After an aborted or failed install of Spectrum, before trying to re-install, you need to completely remove Spectrum from the system.

If this is a VM, you can reload an image from before the aborted or failed install.