Issues with CLI commands on new autosys agent setup

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Article ID: 193905

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent CA Workload Automation AE

Issue/Introduction

We are testing agent and client installation on new type of virtual machines provisioned in Azure cloud. 

We face following issue to run any CLI command from that agent/client setup:

autorep -J ALL

CAUAJM_E_10106 Failed to determine currently logged in user.
CAUAJM_E_00088 Could not get host information for [xxxxxxxx]. Not started.
CAUAJM_E_50033 Error initializing tx subsystem: CAUAJM_E_10032 Unable to create server object for host [xxxxxxxx].

Agent installed on that host is responding to autoping from scheduler side.
Basic network checks confirms that communication on ports 7163 and 7520 is possible in both ways.

Environment

Release : 11.3.6

Component : CA Workload Automation System Agent

Resolution

Installed and started nscd service.