APM does not display all CA UIM QOS data configured in the apmgtw probe

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Article ID: 193892

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

APM does not display all CA UIM QOS data configured in the apmgtw probe

Errors seen in the apmgtw.log

 [pool-8-thread-5, apmgtw] Response to Parse:-HttpResponseProxy{HTTP/1.1 400 Bad Request [Content-Type: application/json;charset=ISO-8859-1, Content-Length: 516] ResponseEntityProxy{[Content-Type: application/json;charset=ISO-8859-1,Content-Length: 516,Chunked: false]}}
[pool-8-thread-5, apmgtw] Parsed Response:-ERROR
[pool-8-thread-5, apmgtw] Response:-ERROR
[pool-8-thread-5, apmgtw] status of sending the bulk metric: 
[pool-8-thread-5, apmgtw] status of sending the bulk metric to EPAgent is:: ERROR
[pool-8-thread-5, apmgtw] ***Sent to EPAgent per request: Success msg.count=(0), Failed msg.count=(0), Time taken=(4)milisec
[Thread-3, apmgtw] Sending Metric to EP Agent: ERROR

Cause

This issue is sometimes seen with a suspect Infrastructure Agent instance

Environment

Release : 20.1

Component : UIM - APMGTW

Resolution

Configure the apmgtw probe with another Infrastructure Agent