Duplicate Event Models created in Southbound Gateway integration
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Duplicate Event Models created in Southbound Gateway integration

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Article ID: 193889

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

After creating EventModels using the Web Services API duplicate event models were created when traps were being processed by Southbound Gateway. 

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Cause

When the Event Model was created using Web Services. The Unique_ID(0x3dc0004) attribute was not populated. This was causing the duplicates to be created. 

Resolution

When creating the Event Model using Web Services or CLI, ensure that the Unique_ID(0x3dc0004) attribute is populated with the event variables 1-6 so that a unique model can be identified when the trap comes in and Spectrum will not create a duplicate model.