Duplicate Event Models created in Southbound Gateway integration

Article Id: 193889

Status: Published

Updated On: 25-06-2020 15:19

Products:

CA Spectrum , CA eHealth

Issue/Introduction:

After creating EventModels using the Web Services API duplicate event models were created when traps were being processed by Southbound Gateway.

Cause:

When the Event Model was created using Web Services. The Unique_ID(0x3dc0004) attribute was not populated. This was causing the duplicates to be created.

Environment:

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution:

When creating the Event Model using Web Services or CLI, ensure that the Unique_ID(0x3dc0004) attribute is populated with the event variables 1-6 so that a unique model can be identified when the trap comes in and Spectrum will not create a duplicate model.