VPN users with an IP ending in .255 do not switch locations to the VPN locations

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Article ID: 193880

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Users with an IP ending in .255 do not switch locations. Example shown is for a VPN connection and location.

For example: Client IP is 10.34.193.255

Rule it should match:

Condition 1
**LocalHostAddress : EQUAL (MATCH_ANY_HOST_ADDR)
IpRange: End: 10.34.255.254, Start: 10.34.192.1,
IpRange: End: 10.34.127.255, Start: 10.34.0.0,
AND Condition 2
**DnsServerAddress : EQUAL (MATCH_ANY_HOST_ADDR)
IpAddress: 10.40.112.233
IpAddress: 10.40.112.234
IpAddress: 10.44.112.233
IpAddress: 10.44.112.234
AND Condition 3
**NICDescription : EQUAL
LocationCriteriaCondition: Condition: Juniper Networks Virtual Adapter
 
If an IP is assigned that does not end in .255, then everything works correctly.

Resolution

This issue is fixed in Symantec Endpoint Protection (SEP) 14.3 RU1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Additional Information

ESCRT-3637