Missing tunnel data Viptela VNA

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Article ID: 193865

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Updated On:

Products

CA Virtual Network Assurance

Issue/Introduction

No tunnel data seen, even though inventory api pulls back "tunnels"

Data is seen for routers, sites, CPU, virtual interfaces etc.


Environment

Release : 3.7

Component : Virtual Network Assurance For CA Performance Management

Resolution

There are valid mappings to WAN Control entries for both source and destination sides of the tunnel but there are no interface entries that match the WAN Control "private" side device/IPs.

Therefore we cant map the tunnels to their respective interfaces, and cannot create the relationships needed to monitor the tunnels in CAPM.