iXP displays CAUAJM_E_10880 error while retrieving job details.

Products

• CA Workload Automation iXP

Issue/Introduction

After installing iXp on Windows Server 2016, when executing Job Information -> Job Definition, following error message is displayed.

Resource bundle is not available while looking for key="CAUAJM_E_10880".

or when running Job Information -> Detailed Report, we have following error messages:

Resource bundle is not available while looking for key="job_rep_jobname_FLD". Resource bundle is not available while looking for key="job_rep_laststart_FLD". Resource bundle is not available while looking for key="job_rep_lastend_FLD". Resource bundle is not available while looking for key="job_rep_2charstatus_FLD". Resource bundle is not available while looking for key="job_rep_run_FLD". Resource bundle is not available while looking for key="job_rep_priorityexitcode_FLD".
________________________________________________________________ ____________________ ____________________ __ ________ _______
test_job_1                                                     09/04/2019 12:14:30  09/04/2019 12:14:30  IN 3159021/1 0      

Resource bundle is not available while looking for key="job_rep_det_statusevt_FLD".  Resource bundle is not available while looking for key="job_rep_det_time_FLD".Resource bundle is not available while looking for key="job_rep_det_retrynumber_FLD". Resource bundle is not available while looking for key="job_rep_det_2chareventstatus_FLD".  Resource bundle is not available while looking for key="job_rep_det_processtime_FLD". Resource bundle is not available while looking for key="job_rep_det_machine_FLD".
  -----------------------------------------------------------------------------------  --------------------- --  --  --------------------- ----------------------------------------
  [JOB_ON_ICE]                                                                         06/15/2020 07:41:12    0  PD  06/15/2020 08:41:13   
  [JOB_OFF_ICE]                                                                        06/15/2020 07:41:45    0  PD  06/15/2020 08:41:45

From CA WAAE command prompt commands are working fine:

E:\CA\Workload Automation AE>autorep -J test_job_1 -q


/* ----------------- test_job_1 ----------------- */

insert_job: test_job_1   job_type: CMD
command: echo "test job 1"
machine: localhost
owner: autosys
permission: gx
date_conditions: 0
description: "Test"
std_out_file: "/tmp/test_job_1.out"
std_err_file: "/tmp/test_job_1.err"
alarm_if_fail: 1

E:\CA\Workload Automation AE>autorep -J test_job_1 -d

Job Name                                                         Last Start           Last End             ST Run/Ntry Pri/Xit
________________________________________________________________ ____________________ ____________________ __ ________ _______
test_job_1                                                       09/04/2019 12:14:30  09/04/2019 12:14:30  IN 3159021/1 0

  Status/[Event]  Time                 Ntry ES  ProcessTime           Machine
  --------------  --------------------- --  --  --------------------- ----------------------------------------
  [JOB_ON_ICE]    06/15/2020 07:41:12    0  PD  06/15/2020 08:41:13
    <autosys:Test>
  [JOB_OFF_ICE]   06/15/2020 07:41:45    0  PD  06/15/2020 08:41:45
    <autosys:Test>

Environment

Release : 11.3

Component : CA WORKLOAD AUTOMATION AE IXP

Resolution

In AdminTool, select 'Instance' , choose ''AUTOSERV" and on left pane select 'Environment".

You do NOT need to place the path between double quotes.

Example:

For "AUTOSYS" :
    E:\Program Files (x86)\CA\Workload Automation AE\autosys

For "AUTOUSER" :
    E:\Program Files (x86)\CA\Workload Automation AE\autouser.ACE