Netqos "Error while updating item_model_mapping table for.." filling up the Spectrum OneClick tomcat log

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Article ID: 193809

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Updated On:

Products

CA Spectrum

Issue/Introduction

Thousands of the following netqos error messages are seen in the $SPECROOT/tomcat/logs/stdout.log (Windows) or catalina.out (Linux) file.

May 19, 2020 21:54:08.972 (pool-3-thread-1) (NetqosSyncLog) - (ERROR) - Error while updating item_model_mapping table for MH : 0x4c1b1d, error-message : 0x4c1b1d: The CAPC_Item_Id attribute does not exist for the model.

Environment

Release : Spectrum 10.4.1 integrated with CAPC

Component : Spectrum OneClick

Resolution

This issue has been addressed in the 10.04.01.PTF_10.4.120a. This patch requires the 10.4.1_BMP_10.4.101b patch be installed first.