Enabling PAM cluster debug traces

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Sometimes, for debugging purposes, we may need to enable the debug traces for the cluster logs.
These log files mostly provide information on the cluster startup.

Environment

Privileged Access Management
ALL versions

Cause

Guidance

Resolution

In order to enable the traces for the internal cluster logs set the 'AACTRL debug mode' to ON in the 'Configuration / Diagnostics / System' pane:

Then when you send a logs.bin this file will be collected for support to review