IM 14.3 fails to start up with undertow related errors.
ERROR [org.jboss.msc.service.fail] (MSC service thread 1-6) MSC000001: Failed to start service jboss.deployment.subunit."iam_im.ear"."user_console.war".undertow-deployment.UndertowDeploymentInfoService: org.jboss.msc.service.StartException in service jboss.deployment.subunit."iam_im.ear"."user_console.war".undertow-deployment.UndertowDeploymentInfoService: java.lang.ClassNotFoundException: com.sun.jersey.spi.container.servlet.ServletContainer from [Module "deployment.iam_im.ear.user_console.war" from Service Module Loader]
Be sure that the the following jar files are removed from the /iam_im.ear/user_console.war/WEB-INF/lib folder on the application server and that the application server's /tmp/ and /data/ folder contents are also removed as class conflicts will occur that will cause undertow related errors.
jersey-client-1.17.1.jar
jersey-core-1.17.1.jar
jersey-json-1.17.1.jar
jersey-multipart-1.17.1.jar
jersey-server-1.17.1.jar
jersey-servlet-1.17.1.jar
jsr311-api-1.1.1.jar
Also make sure that the web.xml under the /iam_im.ear/user_console.war/WEB-INF folder contains the following:
<servlet>
<servlet-name>IAM FW Web Service</servlet-name>
<servlet-class>org.glassfish.jersey.servlet.ServletContainer</servlet-class>
<init-param>
<param-name>javax.ws.rs.Application</param-name>
<param-value>com.ca.identitymanager.webservices.WebServicesApplication</param-value>
</init-param>
<load-on-startup>1</load-on-startup>
</servlet>
instead of the older configuration of:
<servlet>
<servlet-name>IAM FW Web Service</servlet-name>
<servlet-class>
com.sun.jersey.spi.container.servlet.ServletContainer
</servlet-class>
<init-param>
<param-name>com.sun.jersey.spi.container.ContainerRequestFilters</param-name>
<param-value>com.sun.jersey.api.container.filter.PostReplaceFilter</param-value>
</init-param>
<load-on-startup>1</load-on-startup>
</servlet>