How to Remove the Previous Tomcat Service and Install the new Tomcat Service with Web Viewer 12.1
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How to Remove the Previous Tomcat Service and Install the new Tomcat Service with Web Viewer 12.1

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Article ID: 193761

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Please provide information about removing the previous Tomcat service then installing the new Tomcat service.

Environment

Release : 12.1

Component : OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS
Apache Tomcat

Resolution

Note this example uses Tomcat8 and Tomcat9 - substitute your versions if needed.

  1. Make sure JRE_HOME or JDK_HOME is set correctly
  2. Go to Services App
  3. Right Click on the previous Apache Tomcat and the properties box will come up   (for example Tomcat 8.5)
  4. Copy the Service name for use in the command below (It may be different for you if so use your Tomcat name and version)

  1. Run the Command Prompt as administrator
  2. Go to the C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-8.5.4\bin directory
  3. Type

service.bat remove Tomcat8forCAOMWebViewer12

  1. Type Enter
  2. Go to the C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-9.0.54\bin directory
  3. Type
    service.bat install (NOTE: you do not need the service name)
  4. Type Enter
  5. Leave the command prompt box
  6. Go to Control Panel->All Control Panel Items->Administrative Tools->Services
  7. Right Click on Apache Tomcat and the properties box will come up
  8. Click on the down arrow next to Startup Type and select automatic
  9. Click on Start under Service Startup
  10. Click Apply, OK
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