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Article ID: 193758

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Getting the following message when trying to access Application Performance Management WebView:




Cause

This behavior indicates a performance problem in your MOM and Collectors.

Environment

Application Performance Management 10.7 release.

Resolution

This error message indicates a performance problem in your cluster which makes Webview not able to communicate with MOM, to solve this problem you should perform a cluster health check by following our knowledge article:

https://knowledge.broadcom.com/external/article?articleId=9397

As a workaround, you can restart your MOM and Webview, you should be able to log in until the cluster performance starts to be bad again.

Additional Information

If you need any further assistance with your health check, please contact Broadcom support.

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