DX Virtual Network Assurance install failing as java is not found, but java is installed on the server

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Article ID: 193754

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Updated On:

Products

CA Virtual Network Assurance

Issue/Introduction

DX Virtual Network Assurance install failing as java is not found, but java is installed on the server

Error: Java version 8 is not installed, please install Java version 8.


Environment

Release : 3.7

Component : Virtual Network Assurance For CA Performance Management

Resolution


Per the "Prepare to Install Virtual Network Assurance" portion of the documentation:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/virtual-network-assurance/3-7/installing.html

The correct Java 8 must be set as the default via the alternatives command or a link must be placed in /usr/bin/java to the installed Java 8.