Unable to Change License Type from Full License to Restricted or View Only

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Article ID: 193747

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

A resource has been removed from all Projects and the resource does not have any instance rights except enter time for himself. Why does the resource still have full license? 

Environment

Component: CLARITY PPM ACCESS RIGHTS

Release: All

Resolution

You can run the User Access Rights Detail report to see what rights the user has, and also the project association, to clean up any auto rights that were given to the user.

To access the report: Go to Reports > Administration > User Access Rights Details