Random SUBERROR Failed Cmpc(105) With PeopleSoft jobs

Products

• CA Workload Automation DE - Business Agents (dSeries)
• CA Workload Automation DE

Issue/Introduction

PeopleSoft jobs fails intermittently with this error

SUBERROR Failed Cmpc(105) Status(Exception in processWob)

Agent logs will report error similar to this:

04/20/2021 00:00:00.123-450 1 PSPlugin.ps Internal Thread.CybWOBRunPsHandler.processWob[:198] 
- java.lang.NullPointerException: null

 

Environment

Release : 11.5, 12.x

Component : CA Workload Automation Agent for PeopleSoft

Resolution

Apply patch LU02196 for 11.5 agent.

Apply patch LU03184 for R12 agent.

Note: If patch is not accessible, then contact Support for assistance.