Getting oracle probe alarms from a robot that had the oracle probe removed, why?
HOSTNAME(10.1.1.10)-SID, instance SID, cannot connect to database:
(Create OCI environment failed with rc = -1)
oracle monitor probe version 5.45
- leftover oracle_monitor process
Release : 9.2.0
Component : UIM - ORACLE
1- Stop Nimsoft service on the bad robot
systemctl stop nimbus
2- Stop /kill any processes from Nimsoft.
ps aux | grep nimbus
3- Delete the /opt/nimsoft/probes/ < oracle backup folders >
4- Backup, then delete these files
5- Start the nimsoft robot watcher service
systemctl start nimbus
If that doesn't work, check to see if there is an oracle_monitor.exe leftover on the client/Robot machine where the probe used to be installed. Kill that process.
Then deactivate the robot watcher service, and do the following:
- delete the robot niscache folder
- delete the robot.sds file
- Acknowledge all of the false alarms
- Activate the robot
If all of the above doesnt work, reboot the machine.
In this case, there was a leftover oracle_monitor.exe/oracle_monitor process.