Unable to Assign Roles to To Do Items in the Modern UX

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Article ID: 193688

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Roles are not available to assign to the To Do items in the Modern UX.

Steps to reproduce:

  1. Create a project in Clarity in the Modern UX
  2. Add Roles on the Staff tab.
  3. Create a Task and add a To DO Item.
  4. Click Assign.

Expected Result: Roles are available to select to assign to the To Do

Actual Result: Only actual resources are available to assign to the To Do item, not the Roles. 

Environment

Release : 15.7.1

Component : CA PPM APPLICATION

Resolution

The To DO owner must be a resource or defined team, not a role.