Clarity PPM SaaS - How can we determine the IP address of our environment

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Article ID: 193666

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Products

Clarity PPM SaaS

Issue/Introduction

How can we determine the IP address of our Clarity SaaS environment?

URL:  https://cppm####.ondemand.ca.com/

 

Environment

Release : 15.5, 15.7, 15.8

Component : CA PPM SAAS APPLICATION

Resolution

1- Open a "Command Prompt"

 

2- This will open a black window like the following:

3- Type "Ping cppm####.ondemand.ca.com"  Please be sure to replace the #### with your valid URL.

Please note that ping does not work with URLs.  Do not include: "https://" or any slashes "/"

 

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