HP 6127 Model switches are not polling memory and CPU utilization in Spectrum

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Article ID: 193641

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Memory and CPU are not polled within Spectrum For HP 6127 Model Switches and the performance tab is not available.






Cause

Devices modeled as GnSNMPDev will have limited functionality and not collect all data provided by the Vendor.

Environment

Release : 10.2+

Component : Spectrum Core / SpectroSERVER

Resolution

Using the Spectrum Device Certification utility update the Model Type value to match as close as possible to the device being managed

 

Once you update the Model Type Name within Device Certification the device will need to be deleted from Spectrum and discovered.

After the Device is classified appropriately it will be able to collect more vendor-specific information based on the discovered application models for the device.

 

 

 

Additional Information

Out-of-the-Box Certification Support

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