Approval details page not display in IE11

Article Id: 193610

Status: Published

Updated On: 23-06-2020 09:36

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Identity Suite

Issue/Introduction:

When viewing the Approval Details page in the CA Identity Portal with Internet Explorer 11 (IE 11.1304.17134.0) the module does not always render correctly.

Cause:

This is a cosmetic issue that appears to be specific to IE. The issue does not occur with other browsers (for example Firefox and Chrome).

Environment:

Release : 14.3 CP1

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution:

This issue is explicit to IE, which, at the time of publishing is End Of Life. We recommend using an alternative Browser.

Note: the issue is only present in IE and is intermittent! If the issue is encountered, refreshing the screen redraws the screen correctly.