UIM Alarms not coming into IM or the UMP in UIM 9.20 on Linux Openstack environment

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Article ID: 193575

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Have a new 9.2 install but I don't see any alarms showing up in the IM Alarm Console or in the UMP.  Checked NAS and HUB logs is seeing the errors for NAS connectivity in both.  See Below:





This is a LINUX environment running on Openstack. 

Cause

These messages indicate that the hub isn't connecting properly to the nas queue.

Environment

Release : 9.2.0

 

Resolution

Adding the following keys to the hub config (under the hub section) to help the connection to the queues to be properly made.
bulk_size_floor = 1
default_bulk_size = 1