Managers are Unable to access PROD Identity Portal
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Article ID: 193489
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Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
CA Identity Suite
Issue/Introduction
Not able to access the Identity Portal Site. When users login Identity Portal, they are seeing http 500 error page like below
Cause
Due to time out on Identity Portal and result database close the connection
Environment
Release : Standalone 14.2
Component : Identity Portal
Feedback
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Yes
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No