Customizing a Generic Error Message Thrown when Editing Tasks

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Article ID: 193449

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

When trying to change the task finish date beyond the assignment date, the system throws a 'Contact System Administrator' error. The error occurs as a result as custom trigger that was created to prevent this action. However, the error is very generic and it does not provide the user with any idea on why it is being thrown.

How can the text of this error message be modified to be more detailed?

Environment

Release : 15.7.1

Component : CA PPM APPLICATION

Resolution

This is outside the scope of Support. The recommendation is to check either in the Communities or with a Broadcom partner for assistance.