Why does the SpectroSERVER crash when using Dynamic Alarm Titles in Spectrum 10.4.1

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Article ID: 193428

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Updated On:

Products

CA Spectrum

Issue/Introduction

We are using the new Dynamic Alarm Titles in Spectrum 10.4.1 and we have noticed that whenever we send a non-Ascii character in the trap varbind (in our case º or ñ character), the SpectroSERVER will crash shortly.

 

Cause

The Spectrum code for Dynamic Alarm Title that was introduced in Spectrum 10.4.1 was not able to handle non-ascii characters.

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Resolution

Please request patch Spectrum_10.04.01.D33a from Support if you are using the new Dynamic Alarm Titles in Spectrum 10.4.1 and may have nonascii characters.

 

Additional Information

After 10.04.01.D33a has been installed the nonascii characters will be printed in the Dynamic Alarm titles as a dash "-".