Parameterized Dependent Lookup not cleared in New UX
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Parameterized Dependent Lookup not cleared in New UX


Article ID: 193416


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


There might be two lookup fields, the second one depending on the first one.

Changing the first one, a different behavior is observed, depending on the interface where the change is being done:

Classic UX - Changing the value of the first field and saving, the second field is cleared out.
New UX - Changing the value of the first field (automatically saved), the second field persists. 

Steps to Reproduce: 

  1. Log in to the New UX 
  2. Add the Department and Location fields to the Projects Grid or into a Blueprint 
  3. Change the value of the Department 

Expected Results: The Location is dependent of the Department. Since the Department is modified, the Location should be cleared out, like in the Classic UX. 

Actual Results: The Location is not cleared out. 


Clarity PPM 15.x 




DE55737 Fixed in Release 15.9.3 

  • The fix for this issue also fixes the reported issues: DE65083, DE64184   

The ability to clear the field is enabled through a database toggle. 

  • By default this change is behind a toggle.
  • By default the clearing of dependent lookups won't happen.
  • For SaaS Customers, if you want this enabled, please contact Support.  
  • For On Premise Customers, you can enable the toggle using the following steps: 
    1. Run the following SQL Update statement 
      • update cmn_option_values set value = '1' where option_id = (select id from cmn_options where option_code = 'RESET_DEP_LOOKUP_VALUES')

    2. Refresh the application caches
  • If the dependent lookup field is configured as a 'Required' field, clearing the value is not possible and the value will remain in the database.  

Additional Information

For more details on DE65083, DE64184:  New UX Dependent lookup not cleared when main field is changed to NULL