MSP: Predecessors and Successors Deleted with language set to English

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Article ID: 193385

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

A few projects have lost all dependencies. These projects are updated using the Clarity Microsoft Project (MSP) interface. Verified that MSP: Not All Task Dependencies are Exported is not the cause (the language matches for the OS, MSP, and the MSP Interface

Environment

Release : All Supported Releases

Component : CA PPM SAAS MICROSOFT PROJECT (MSP)

Resolution

To restore any lost dependencies (if a recent copy of the project exists in a non production environment):

  1. In Non Production, open the project into MSP
  2. Copy (or Manually add) the dependencies from non production into the production project

Important: If on versions 15.7 and lower, do not copy and paste entire task rows as this can cause issues See: MSP Copying and Pasting Tasks - Supported Method for Clarity for more details on this issue

If this issue continues to occur, please open a case with Broadcom support for assistance

Additional Information