TDM: LDAP Users are taking too long to perform their operations

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

Users that are logged into TDM using LDAP authentication take longer than the local administrator to perform the operations in TDM. Attached I took some screenshots showing how long they take to perform simple actions. This is a problem that are happening with the version 4.8 (in their prod environment) and still happens with 4.9.44 (installed on their test environment).

Environment

Release : 4.9

Component : CA Test Data Manager

Resolution

This has been addressed by TDMWeb-4.9.53.0. The patch includes additional debugging, as well as a fix for the performance issue. If you are experiencing this issue. Please contact Broadcom Support, and request TDMWeb-4.9.53.0 or greater.