Unable to upgrade on Linux to 10.4.1 on Linux "Cannot connect to sradmin"

Products

• CA Spectrum

Issue/Introduction

Unable to upgrade on Linux to 10.4.1 on Linux "Cannot connect to sradmin"

The following error is seen when manually starting sradmin:

./sradmin.exe: /usr/lib/libstdc++.so.6: version `GLIBCXX_3.4.15' not found (required by ./sradmin.exe)

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Cause

Attempting to install Spectrum 10.4.1 on Linux 6.9. Spectrum 10.4.1 is not supported on Linux 6.x. 

Reference the "System Requirements for Linux" section of the documentation

Resolution

Upgrade the OS to Linux 7.x and rerun the Spectrum 10.4.1 install.