SDK crashes application when using Latin chars (ó,Í etc) in manifest app name

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Article ID: 193248

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Updated On:

Products

CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

We are using Latin chars for App name and this is generating an encode error. We are from Latin region, hence use of this kind of char is needed.

Cause

AXA Andoid SDK crashes Application when making okhttp web call with non-ascii chars in application name.

Environment

Release : SAAS

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution

There are couple of options available here.

As a workaround you can remove the conflict chars.

If Latin chars for App name is required, then contact support to inquire if there is a fix available.