DX Netops Performance Management cluster Installation failed as SSH as dradmin user to other nodes fails

Products

• CA Infrastructure Management
• CA Performance Management
• Network Observability

Issue/Introduction

DX Netops Performance Management cluster Installation failed as SSH as dradmin user to other nodes fails

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

The user is being denied at the OS level.

You'd need the system to allow authentication of the users.

One thing to check is to see if you have specific users set via the AllowUsers directive in the/etc/sshd/sshd_conf.

If you don't have specific users set there or if you do and dradmin is already there, you'd need to further discuss user authentication with the system administrator.