[DUAS] UNIX - IO trying to start even though DQM is not fully available
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[DUAS] UNIX - IO trying to start even though DQM is not fully available

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Article ID: 193224

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

On a server with High load, the IO Engine is trying to start while the DQM is not yet available.
The startup will eventually fail with the error below :

| 2020-05-05 15:55:43 | ERROR | X | shq | pid = 32778.131445232248954 | owls_cmd_return | Can not connect to server. Error!

Environment

Release : 6.9

Component : DOLLAR UNIVERSE

Cause

The process availability is checked using the "ps" command.

Even if the "DQM" process is seen as started, it is not fully available.
It will eventually crash.

Resolution

Bug confirmed by the R&D.
Fix will be provided in a future release (TBD).