error while importing metadata

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Article ID: 193206

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

 

We're running an AdminUI and when we import Federation Metadata, the
import fails, and the Policy Server reports error :

  [12837/139869491816192][Mon Jun 15 2020
  16:38:09][JavaCallService.cpp:325][PerformService][ERROR][sm-xobfed-00140]
  Exception occurred: Could not initialize class
  com.netegrity.smkeydatabase.db.revocation.OCSPResponderHandler

  [12837/139869491816192][Mon Jun 15 2020
  16:38:09][XPSSvcHandlerServices.cpp:352][InvokeService][ERROR][sm-xpssvc-00850]
  Failed to find the requested Service

  [12837/139869491816192][Mon Jun 15 2020
  16:38:09][XPSSvcHandlerServices.cpp:165][ProcessRequest][ERROR][sm-xpssvc-00840]
  Failed to invoke the requested Service

How can we fix this ?

 

Environment

 

  Policy Server 12.8SP3
  AdminUI 12.8SP3

 

Resolution

 

In JVMOptions.txt there were some .jar not configured on the
-Xbootclasspath. Fixing them solved the issue.