Client Automation - Unified Logon doesn't work on Web Console after configure it
Article ID: 193170
Updated On: 10-13-2023
Products
CA Client Automation - IT Client Manager
CA Client Automation
Issue/Introduction
After configuring Unified Logon for Web Console following:
https://knowledge.broadcom.com/external/article?articleId=49982
And setting permissions for specific users, Unified Logon doesn't work.
When the user logged on the OS (which should be the same specified on "Security Profiles") opens WAC, the following error is shown:
"Unified Logon failed. Either the logged in user is not a valid DSM user pr unified login is not configured properly"
After this, if the credentials are entered manually, the login works (for WINNT and LDAP).
Environment
Client Automation - All Versions
Resolution
This could be caused by a wrong configuration of IIS, all settings for Windows Authentication must be set to "Disabled", as shown here (with wrong values):
Feedback
Was this article helpful?
Yes
No
Powered by
