CA Web Viewer 12.1- only the first 10 reports of bulk reports are being downloaded.

Article Id: 193127

Status: Published

Updated On: 21-07-2020 05:12

Products:

CA Output Management Web Viewer

Issue/Introduction:

When selecting 'all' to download Web Viewer is downloading only first 10 reports which we are viewable.

Cause:

To select "all" the reports, it is necessary go to each page and select all reports.

Environment:

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution:

Increase the number of reports displayed on a page: This will need to be done by a SysAdmin:

Go to Administation->Preferences->Display Preferences under "Reports List"

And set:
'Reports per report list navigation:' 30

Additional Information:

This configuration change will affect all users. This uses a lot of resources and could slow everyone down if it needed to handle additional large numbers of report downloads. This setting may not be possible in your environment.