Automic CDA 12.3 - can assign agent to deployment target

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Article ID: 193088

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Updated On:

Products

CA Continuous Delivery Automation - Automation Engine

Issue/Introduction

After upgrading ARA to version 12.3 we cannot assign agents to deployment target, despite that agent is visible in the automation engine in client 0 and deployment client (xxxx). We cannot see any assigned agent is available in the list.

Cause

The log had the following messages

2020-xx-xx 00:00:14,605 [84(ARA/xxxx)] WARN  StaticVaraGetter - Could not get values from vara object PCK.AUTOMIC_PROVISIONING.PRV.PROVISIONING_REGISTRY from AE. Object PCK.AUTOMIC_PROVISIONING.PRV.PROVISIONING_REGISTRY is missing or invalid

2020-xx-xx 00:02:25,686 [110(ARA/xxxx)] ERROR RM.PeriodicTasks - Error processing periodic task 'AgentTracker'
Ventum.Bond2.Services.AutomationEngine.Exceptions.AeRestException: Status code:0. Request resource:system/agents. Response: 
   at Ventum.Bond2.AERest.AeRestClient.Execute[T](AeRestRequestBase`1 aeRequestBase) in C:\BuildAgent\work\bondrelease\10.0.2\Projects\Ventum.Bond2.AEBridge\AERest\AeRestClient.cs:line 29

Environment

Release : 12.3

Component : CONTINUOUS DELIVERY DIRECTOR

Resolution

Installed the  missing package 

Corrected the customer config in the WebUI folder (Automic\Release.Manager\WebUI\customer.config).

<restApi uri="http://localhost:8088" />


This points to the JCP running on the automation engine

The URL can be found in the jcp log as follows.

 REST Endpoint registered as http://xxxxxxx:8088

Once this was corrected agents were discovered without issues.

 

Additional Information

Configuring the Web Application - Customer.Config