Clarity: Security error when adding a resource in Project, Team, Staff Page or adding a project to Resource, Allocation page. ERROR : "One or more resources could not be added. Possibly due to security"

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

When adding a resource in Project > Team > Staff Page or adding a project to Resource > Allocation page, if the user selects the checkbox for one or more project or resource that is already listed before clicking 'Add', an error is thrown in the UI: "One or more resources could not be added. Possibly due to security"

The same issue arises also when you try to add a project to a resource's Allocation Tab, after selecting one or more projects that is already added to the resource.

Steps to Reproduce:

1. Go To Home, Projects

2. Click on any of the Projects

3. Go To "Team" Tab, Staff

4. Check on any of the added resource and then click on "Add "

5. Select 1 or more resources and click on the "Add" button

Expected Result: Resource/Role is added

Actual Result: Not able to add the resource/role, user receives an error "One or more resources could not be added. Possibly due to security"

 

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component:

Resolution

Solution:

WORKAROUND:

Do not select any of the projects or resources already added before clicking on the 'Add' button

STATUS/RESOLUTION:

This issue is being reviewed as CLRT-73379 for a resolution

Keywords: CLARITYKB, CLRT-73379, clarity13open