Post to WIP job ignores multiple Resources

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Article ID: 193036

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

A Transaction has been created, and assigned to a Resource. When the "Post to WIP" instance of the Job is created, multiple Resources are specified in the Parameters. The job will complete, but it will ignore the Resources. The job works correctly if only a single Resource is specified.

 

STEPS TO REPRODUCE: 

1. Within Clarity, under "Home" "Transaction Entry", create a Transaction. Note the Resource the Transaction was created for.
2. Go to "Reports and Jobs" under "Home" then the "Jobs" tab, and find the "Post to WIP" Job.
3. Under "Parameters" find the "Resource" section. Specify the Resource from step 1, and another additional Resource. Run the Job.
4. If you go to "Home" and "Post to WIP" and search for any Transactions, the same Transaction that should have been proceeded is still there.
Note that the problem appears specific to the PostgreSQL database. We have been unable to reproduce using Oracle or SQL.

Environment

Release : 15.8

Component : CA PPM SAAS APPLICATION

Resolution

This issue is currently under investigation in association to Defect DE55694.